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Feel free to ask anything about our product or make suggestions. Please read the FAQ below before contacting support.

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Your questions answered

  • How Slides Generator app works?

    The Generator App is an online tool that helps you to export ready-made templates ready to work as your future website. It helps you to combine slides, panels, and other components and export it as a set of static files: HTML/CSS/JS.

  • Do you provide hosting with Slides?

    No, hosting is on you. You upload the result on your hosting via FTP or using other tools you like. You can use any server, just make sure it has a PHP installed in case if you need a contact form.

  • Do I need programming skills to use Slides Framework?

    Yes. To work with Slides you must have a basic understanding of HTML and CSS.

  • Do you provide a manual with Slides?

    Yes, our clients can reach our manual page here. For further information do not hesitate to contact us.

  • How many projects/pages can I do with Slides?

    You are not limited to a number of pages nor projects.

  • Do I have limits on Slides Generator exports?

    No limits. Export as many times as you want.

  • What exactly am I buying?

    You're buying an access to the Slides Generator app to export ready-made templates with the rest source files included. It's an online tool, not a software. For more details watch this walkthrough video.

  • Are you planning to update Slides Framework?

    We are! Here is the changelog of changes we’ve made so far. Thanks to our clients who helped us to improve our product.

  • What software do I need to use Slides Framework?

    You'll need any modern code editor, like Sublime Text, Dreamweaver, Atom, Coda, etc.

  • Do you provide support for customers?

    Yes, we are. Please use our chat interface to talk with us. The chat button is essentially on every page of the Slides. We DO NOT provide product support via social media (Facebook, Twitter, etc) nor do we offer phone support.

  • Do you have a demo of Slides?

    Our Slides presentation and other sub-pages were created with itself. We believe that is the right way to show the product in action. You can try it everywhere: on your laptop, tablet or mobile device.

  • What is your Refund Policy?

    We can offer a refund if you can provide a proof that Slides doesn’t work. Slides Generator is an HTML/CSS template generator and doesn't come with hosting or WYSIWYG/visual content editor.

  • Will my website stay online after I cancel the subscription?

    The websites you create with Slides will work even if you cancel the subscription. This applies both for Personal and Agency licenses. Since all the files are hosted by you - we do not have a control to take down your website.

  • Can I use my website after a refund?

    No, you can't.

  • Can I use assets provided with Slides Framework in my projects?

    All the images and videos used on backgrounds are under CC0 license, so yes, you can use them; all images inside electronic devices are the intellectual property of app owners, and placed there just to show the purpose and capabilities of a slide.

  • Is Slides Framework based on Bootstrap?

    No. Slides Framework isn't based on any other frameworks. Slides Framework has it's own code and structure and based on standard HTML5/CSS3/JS language. Clean code that simple to work with.

  • Is the Slides Framework compatible with your other products, such as Qards, Startup Framework or Postcards?

    No.

  • What payment types do you accept?

    We currently accept PayPal, Visa, MasterCard and other major credit cards.

  • Where can I find more free photos for my project?

    You can use unsplash or pexels.

  • Where can I have design resources for prototyping needs?

    You can get Photoshop and Sketch design resources for free.

  • Do you have a referral/affiliate program?

    Yes, you can! Register as an affiliate to apply and earn 25% commission on affiliate sales. By sharing referral URL on your blog, social network or whatever you'll earn an income for every purchase your visitors make.

  • Which browsers does Slides support?

    Slides Framework is compatible with Chrome (46 and above), Firefox (41 and above), Safari (9 and above) and Internet Explorer (version 10 and above), Mobile Safari on iOS 9 and Chrome on Android 5.1. We highly recommend updating to the newest version of the browser you are using.

If you cannot find the answer to your question, please message us.

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